Type C

C01

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.

Q:Error code F3

A:Please clean the main and side brushes per following video. If the situation is not able to solve, please contact us.

Q:Error code F2

Please clean the sensor per following video. If the situation is not able to solve, please contact us.

 

Q:My robot cleaner is not able to charge and has no response. How can I solve the problem?

A:Please contact us through the following eamil: huihsuan.lu@allring-tech.com.tw

C系列

C02

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.

Q:Error code F3

A:Please clean the main and side brushes per following video. If the situation is not able to solve, please contact us.

Q: Error code F2

A: Please clean the sensor per following video. If the situation is not able to solve, please contact us.

Q: My robot cleaner is not able to charge and has no response. How can I solve the problem?

Please follow the following step to charge the robot vacuum cleaner.

  1.  Turn off the main power swich
  2.  Using adapter to charge the robot directly instead of charging station
  3. After charging 30 mins, please turn on the main switch
  4. If the below step doesn’t work, please contact us.

Type Z

Z01

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.

Q:The robot only works spinning around.

A:Please check if there is any thing stuck on the wheel. If the problem not able to solve, please contact us directly.

Z07

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.

Z08

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.

Z09

Q:Can the product be used with 220V?

A: iGloba is capable of 110V-220V.